Legal Notice and General Terms and Conditions

In order to maintain our high standards of service and to comply with current legislation we would like to point out that all accommodation properties are entirely non-smoking. Should any guests be found to breach this regulation during their stay possible deep cleaning charges may be levied to their invoice.

Cancellation and Refund Policy:
We operate multiple cancellation policies depending on your booking channel or time frame when you made your booking. This cancellation policy or the link or the information about where to find it is available on your booking confirmation or on the website of your booking channel. Should you change your travel plans and no longer require your room, please ensure you update your booking at least that time period in advance which is stated on your cancellation policy. Failure to notify us may result in partial or full of your stay being charged to the card/payment method used to secure your reservation. In case of not explicitly declared, the general rule is that free Cancellation is possible upto 72 hours before arrival for Standard rate and the paid fee will be refunded full and If booking is made as Non-Refundable, there will be no refund, full amount will be charged.

Pet Policy:
We have a strictly no pets policy in all our hotels and properties. We apologise for any inconvenience caused by this decision but due to possible guest and staff allergies we can not permit any animals into the hotel other than Assistance Dogs.

Silence:
Please be aware that an appropriate level of silence is necessary for you and other guests.

Valuable items (money, juwellery etc):
The management takes no responsibility for valuables left in guest rooms or other areas of the hotel. Safety deposit boxes are provided in the room free of charge.

Damages:
Rooms/Properties are being controlled after all check out so after check-in guests should inform the reception asap about any damages in their rooms otherwise in case of a damage report by the housekeeping during guests stay will cause the compansation of this damage will be charged to guests account.

Disclaimer:
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and/or up to date.

All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability:
We do not accept liability for any loss or damage that you suffer as a result of using this website. Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the Republic of Turkiye.

Law and jurisdiction:
These terms of use are governed by Turkish law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of the Republic of Turkiye.